nice framework from Canada (gov):
http://www.imforumgi.gc.ca/documents/2000/compet/compettb_e.asp
Allgemeines Skills Set für Rec. Managers findet sich in Kanada: Functional Plan for
the Records Keeping Community of the Government of Canada – A Framework for
Renewal.
Redefining the Knowledge, Skills, and Abilities of Records Managers
Records managers will need to clarify their role in the information management
spectrum and, at the same time, offer unique and necessary services. In addition to
traditional roles, records managers need to play the roles of analysts, publicists,
demystifiers, teachers, consultants, and facilitators of the new technology. One of
the best models of a statement of core competencies for
records specialists is the Functional Plan for the Records Keeping Community of the
Government of Canada – A Framework for Renewal. It includes:
• knowledge of the business of the organization and its processes and work
flows as well as accountability requirements of the organization
• knowledge of the criteria and analytical process for establishing rules for
record keeping (i.e., what records need to be captured based on the business needs of
the organization; procedures, standards, and practices for the identification, description,
classification, organization, storage, protection, retention, and disposition of records)
knowledge of the methods for incorporating record keeping requirements into the
design of business applications, work processes, and management function
• knowledge of strategic planning, project management, and performance
standards and measures knowledge of evaluation techniques or measuring the
effectiveness of the record keeping infrastructure of the organization
• ability to work well with colleagues in the information technology,
legal services, management, and user areas of the organization as well as any
other individuals or groups who have an interest in the record keeping infrastructure
of the organization
• ability to analyze and conceptualize
• ability to communicate complex ideas and concepts to diverse audiences
• ability to serve as an advisor or coach to raise awareness of managers and
other users about the importance and relevance of records as a source of information
for decision making and the delivery of programs and services, and an instrument to
meet accountability requirements
jhagmann - 28. Aug, 21:42
