ECM / RIM lessons from non-verbal communication
Why culture matters:
ECM lessons from non-verbal communication
https://www.linkedin.com/pulse/5-ecm-lessons-from-non-verbal-communication-expert-john-martin
These arguments support the genre theory of Foscarini:
Genre-Theory - records as social action
http://www.informationr.net/ir/18-3/colis/paperC08.html
see also: Oliver / Foscarini:
Records Management and information culture. Tackling the people problem
http://www.facetpublishing.co.uk/title.php?id=049474#.WKlIM1XhBhE
ECM lessons from non-verbal communication
https://www.linkedin.com/pulse/5-ecm-lessons-from-non-verbal-communication-expert-john-martin
These arguments support the genre theory of Foscarini:
Genre-Theory - records as social action
http://www.informationr.net/ir/18-3/colis/paperC08.html
see also: Oliver / Foscarini:
Records Management and information culture. Tackling the people problem
http://www.facetpublishing.co.uk/title.php?id=049474#.WKlIM1XhBhE
jhagmann - 19. Feb, 08:17
