Records Mgmt & Archiving

In many organisations content or RIM driven information governance (IG) initiatives have already failed or have turned into a purely IT governance and security driven activity. Some IG roles had partially become suicide roles when it came to real time implementation.

for the time being there is little practical experience with successful content driven IM / ECM use cases.

At the ARMA 2013 annual conference (Las Vegas) the topic was omnipresent again but the perception has changed since last year in terms of a better differentiation and critical voices rising (e.g. Information governance heretics (Cunningham), panels like "The cure for IG analysis paralysis" etc...).

I have tried to summarize some lessons learned in a generic way from my three years experience in a large Pharma company.

Records Management Journal, Vol. 23 Issue: 3, pp.228 - 240.
Information governance - beyond the buzz

see abstract: http://t.co/1ZFsiUZnq2

Fulltext download with Emerald.

IG is always an ambitious multi-year journey. There is no royal way or recipe and it depends heavily on the ability of an organisation to build up trust and the desirable behaviour to improve information management compliance (B. Blair).
The biggest challenges from my experience are:
- Make a clear distinction btw IT governance and information governance and bring it to life by the next point !
- Developing a realistic value proposition of IG for specific business functions (Selling IG to the business)
- No department alone is able to achieve the intended benefits and results for the enterprise (corp. culture and collaboration is crucial)

see also:
Kooper: On the governance of information
Kooper-IMJ (pdf, 130 KB)

http://ediscoveryinsight.com/2012/10/the-7-deadly-sins-of-information-governance