ECM too fuzzy as professional term

According to a blog entry from IWR:

It seems that the term "ECM" is confusing for buyers as it misleads them into believing an ECM product can truly meet all their "content management" needs. The problem, of course, is that ECM can be used to mean anything from records or document management to email management and business process management.



http://blog.iwr.co.uk/

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