The torture of a long runner: records declaration

Since more than 20 years users struggle with the same nasty problem.

Medina


Why is it so hard?
... Bruce Miller gives a nice intro in a video of MER:
http://bit.ly/U1Xynx

people are lazy and technology (automation) cannot help yet in a satisfactory way.
Are we ever able to solve this f... problem? It seems to be a vendor perspective and if users are not going to buy-in , organizations will never succeed (getting it right with metadata which really supports analytics and findability).
akm - 5. Jan, 09:53

deadlock records declaration

So, you blame the vendors for the deadlock in records declaration. Or is this from Bruce Miller's video of MER? I tried to check for myself, but one does not get very far before one has to buy the thing first.

Why the vendors though? I always thought the problem was with the larger ecology. If it is indeed a vendors' market, this is not going to change so long as buyers come at it with a flawed perception of technology, i.e. a perception of technology as something that it neutral. Implementation is a cultural process, which has a chance of working properly only if the technology has been interrogated properly beforehand.

jhagmann - 3. Feb, 06:41

Vendors's perspective

It's not about blaming the vendors, I'm just trying to say that often the vendors have that EDRMS view of just buying the product and the rest is up to the users to behave as expected.
I fully agree that it's about ecology and culture.Steve Bailey has commented years ago about these phenomena:
"As far as the average user is concerned, the EDRMS is something they didn’t want, don’t like and can’t use. As such, its no wonder that so few users accept them – as one person once said to me “making me use an EDRMS is like asking a plasterer to use a hammer!"
"And now, finally, it is time to turn our eyes to the records management profession itself. In my opinion, we have come within a whisker of allowing our blind obsession with EDRMS to turn us into an intellectually-sterile, vendor-led profession. (...)" in: RMS Debate: The case against EDRMS Has EDRMS been a success? The case for the prosecution, RMS Conference, Edinburgh 22 April 2007) - from Wikipedia: http://en.wikipedia.org/wiki/Records_management.

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